Privacy Policy

The Wide Eyes Technologies Privacy Policy was updated on May 30, 2023

Your privacy is important to Wide Eyes Technologies so we have developed a Privacy Policy that covers how we collect, use and store your personal information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

 

1. INTRODUCTION

WIDE EYES TECHNOLOGIES, S.L. (hereinafter “Wide Eyes“) is the owner of the Website https://wideeyes.ai/ (hereinafter the “Website“) and is responsible for the processing of the personal data of the users thereof (hereinafter the “Users“).

Through this Privacy Policy, and in compliance with Articles 12 and 13 of Regulation (EU) 2016/679 (hereinafter “GDPR“) and Article 11 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (“LOPDPGDD“), Wide Eyes informs Users who use the Website about the processing of their personal data that may be collected through this and processed by Wide Eyes.

2. DATA CONTROLLER

  • Data Controller: WIDE EYES TECHNOLOGIES S.L
  • VAT Number: B-66054586
  • Registred Office: Calle Tuset, Numero 19, Planta 2, Puerta 3. 08006 Barcelona (Spain)
  • Contact: info@wideeyes.ai

3. DATA PROCESSED, LEGAL BASIS, PURPOSES AND RETENTION PERIOD

3.1. BROWSING DATA

  • Data Processed: Due to Internet communication standards, when the User accesses our Website we automatically receive the IP address of User’s computer and the type of browser User is using. We use this information to analyze general trends and improve the service. This information is not shared with third parties without User’s consent.
  • Legal Basis:
    • Consent of the User (Not necessary cookies).
    • Legitimate Interest (Necessary Cookies).
  • Purposes:
    • Management of the functionality of the Website.
    • Analysis of browsing behavior and statistics: The information collected through cookies and other similar tracking technologies allow an analysis of the navigation made by Users
  • Retention Period: The retention periods depend on each specific cookie. For more information on the information retention periods for each type of cookie, see the Cookie Policy.

3.2. CONTACT INFORMATION

  • Data Processed: Users can contact Wide Eyes through the contact form. The data processed will be the name, email, phone number, company and the content of the message the User sends to Wide Eyes.
  • Legal Basis: Data subject’s consent
  • Purposes: To attend and respond to requests, comments, suggestions. As well as providing support to the User during the use of the Website.
  • Retention Period: The personal data will be processed by Wide Eyes for the necessary period of time to answer the question and/or solve the incident indicated by the User. Such data will be blocked in order to comply with Wide Eyes’ legal obligations and, after that time, will be definitively deleted.

3.3. BLOG COMMENTS

  • Data Processed: The User may comment on the blogs published on the Website. The data processed will be the name, email and the content of the comment.
  • Legal Basis: Data subject’s consent
  • Purposes: The data of the blog comments will be processed by Wide Eyes to identify the Users who have commented the published articles.
  • Retention Period: The personal data will be processed by Wide Eyes for as long as the User maintains the consent to the processing of such data. Once the consent has been withdrawn, such data will be blocked in order to comply with Wide Eyes’ legal obligations and, after that time, they will be definitively deleted.

3.4. COMMERCIAL COMMUNICATIONS

  • Data Processed: The User, if he/she wishes, can subscribe to the Wide Eyes Newsletter. For this purpose, the User’s e-mail address will be processed.
  • Legal Basis: Data subject’s consent
  • Purposes: If the User have consented to receive commercial communications, this data will be used to send the User commercial information about Wide Eyes until the user withdraws his or her consent. The User has the right to withdraw consent at any time as indicated in section 6.
  • Retention Period: The personal data will be processed by Wide Eyes for the necessary period of time to answer the question and/or solve the incident indicated by the User. Such data will be blocked in order to comply with Wide Eyes’ legal obligations and, after that time, will be definitively deleted.

3.5. DOWNLOAD CASE STUDIES

  • Data Processed: The User, in order to download the case studies published on the Website, must provide name, surname, email, telephone number, company and job title.
  • Legal Basis: Data subject’s consent
  • Purposes: Personal data will be processed by Wide Eyes to identify Users who have downloaded the Case Studies.
  • Retention Period: The personal data will be processed by Wide Eyes for as long as the User maintains the consent to the processing of such data. Once the consent has been withdrawn, such data will be blocked in order to comply with Wide Eyes’ legal obligations and, after that time, they will be definitively deleted.

3.6. REQUEST DEMO

  • Data Processed: To request a demo the User will provide the following data Name, surname, email, phone number, job title and message content.
  • Legal Basis: Data subject’s consent
  • Purposes: Personal data will be processed to contact with the User to provide him/her a Demo of the Wide Eyes product.
  • Retention Period: The personal data will be processed for the period of the use of the demo by the User and, once this has ended, will be blocked for the necessary period of time to fulfill the legal obligations of Wide eyes. Once this time has expired, the data will be definitively deleted.

4. DATA COMMUNICATION TO THIRD PARTIES AND INTERNATIONAL TRANSFERS

Wide Eyes informs that, for the fulfillment of the purposes described above, it will not transfer the User’s personal data to third parties. Notwithstanding the above, Wide Eyes may give access to such personal data to technological service providers with which it has entered into a data processor contract, in particular to:

  • Database maintenance and newsletter subscription management service providers.
  • Analytics service providers.
  • Hosting service providers.
  • Email service providers.
  • Consent Management Platform providers.

The aforementioned providers may be located in jurisdictions that generally do not provide adequate safeguards in relation to the processing of personal data. For all entities that are not part of the European Economic Area (EEA), Wide Eyes has entered into contracts with such entities that include such safeguards, including the European Commission’s standard clauses.

Users may obtain further information about technology service providers by requesting this information from Wide Eyes through the contact means provided in this privacy policy.

Also, the data may be provided to:

  • Companies interested in buying or acquiring the company or a part of its business and, consequently, give access to any national or international auditor to carry out their due diligence.
  • Authorities to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or of the website policies.

5. SECURITY AND CONFIDENTIALITY

Wide Eyes undertakes to adopt the necessary technical and organizational measures, in accordance with the provisions of the applicable regulations, to ensure the security of personal data and to prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data. The personal data will be processed confidentially by Wide Eyes, which undertakes to inform and enforce, by legal or contractual obligation, such confidentiality to its employees, partners and any person who should have access to the User’s personal data.

6. USERS RIGHTS

The User may exercise the rights of access, rectification, deletion, opposition and, where appropriate, limitation of processing and portability of data by sending an email to info@wideeyes.ai

Likewise, the User may file a complaint with a supervisory authority and, in particular, with the Spanish Data Protection Agency (www.aepd.es) if he/she considers that the rights set forth above in this Privacy Policy have been violated or if he/she considers that the processing of personal data concerning him/her violates the applicable regulations.

8. CHANGES IN THE PRIVACY POLICY

Wide Eyes reserves the right to modify this Privacy Policy at any time. Changes or updates to the Privacy Policy will be explicitly notified to the User by means of a notice on the Website, together with the updated version of the Privacy Policy.