MERCAUX SUCCESS STORY
How AI is empowering the sales team to maximize sales and customer satisfaction in-store
B2B Retail Platform
Mercaux is the leading retail platform enabling in-store digital transformation and sales person empowerment by connecting offline and online channels. Companies like Nike, Benetton, French Connection trust them
Mercaux wanted to set up a visual browser into their mobile platform to improve knowledge and effectiveness of sales people.
The Similar Recommendation feature brings outfit suggestions, product and cross-sell recommendations into the hands of sales associates to improve in-store customer experience.
Wide Eyes helps Mercaux empower sales people by instantly showing customers product alternatives thanks to their ultra-fast image recognition technology. This results in increased basket sizes in-store and ensures customers are able to easily find the right products in-store.