AMERICAN SUCCESS STORY

How to improve your net promoter score

American Fashion Retailer

INDUSTRY

Fashion Retailer

With presence in Canada and United States, this retailer sells over 30,000 branded and own-brand products through its 15 physical-stores, e-commerce site and mobile app.

THE CHALLENGE

The retailer wanted to launch a new exciting app with unique added value as part of a plan to grow its e-commerce business.

THE SOLUTION

Search-by-Image is the seamless way to discover fashion instead of flipping through endless pages.

THE RESULTS

By using Search-by-image Solution, the retailer optimizes the search process, improves product searchability and drives higher engagement and conversions.

INSIDE CUSTOMER SUCCESS

The retailer wanted an invitation to a new, fun, intuitive and effective shopping experience, the visual shopping experience (shop directly from an image).