AMERICAN SUCCESS STORY
How to improve your net promoter score
American Fashion Retailer
INDUSTRY
Fashion Retailer
With presence in Canada and United States, this retailer sells over 30,000 branded and own-brand products through its 15 physical-stores, e-commerce site and mobile app.
THE CHALLENGE
The retailer wanted to launch a new exciting app with unique added value as part of a plan to grow its e-commerce business.
THE SOLUTION
Search-by-Image is the seamless way to discover fashion instead of flipping through endless pages.
THE RESULTS
By using Search-by-image Solution, the retailer optimizes the search process, improves product searchability and drives higher engagement and conversions.
INSIDE CUSTOMER SUCCESS
The retailer wanted an invitation to a new, fun, intuitive and effective shopping experience, the visual shopping experience (shop directly from an image).